Data protection

CBD33 Privacy Policy — Our commitment to keeping your data safe

Your personal information is completely secure at CBD33. Everything about what data we collect, how it is used, and your rights is clearly outlined here.

Last Updated: January 2026
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SSL encryption
256-bit Protection
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No data selling
No third parties
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Transparent Policy
In plain language
Your Control
Right to deletion
256-bit
SSL encryption
0%
Data selling
24/7
Data monitoring
72 hours
Response time

About Us Core principles of data protection

CBD33 takes your privacy seriously

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Secure collection

CBD33 only collects information that is necessary, and all data is transferred securely via SSL encryption. We never ask for information we do not need.

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Secure Storage

Your data is stored in encrypted form on CBD33's secure servers. Regular security audits are conducted to ensure there are no vulnerabilities.

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No data selling

CBD33 never sells your personal information to third parties. Your data is used solely to improve our services and maintain security.

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Your Control

You can view, correct, or delete your information at any time. CBD33 fully respects your rights over your own data.

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Transparent Use

CBD33 is always transparent about the purpose for which your data is used. There are no hidden agendas — everything is laid out in this Privacy Policy.

Quick response

Cbd33 responds to all data-related requests and complaints within 72 hours. Your concerns are our top priority.

Privacy Policy details

Please read this Privacy Policy carefully. By using CBD33, you are considered to have agreed to this policy.

01 Introduction & applicability

CBD33 is an internationally licensed online gaming platform serving players in Bangladesh and beyond. We believe your privacy is a fundamental right and protecting it is our responsibility.

This Privacy Policy ("Policy") applies to the CBD33 website, mobile application, and all related services. It describes what personal information CBD33 collects, how it is used, with whom it may be shared, and what rights you have over your data.

By registering or using CBD33's services, you acknowledge that you have read this Privacy Policy and consent to the collection and use of your information as described. If you do not agree with any part of this policy, please do not use CBD33's services.

This policy has been developed in accordance with international data protection standards and complies with the guidelines of CBD33's licensing authority.

02 What information is collected

CBD33 collects two types of information — what you provide directly and what is gathered automatically through your use of the platform.

Data type Description Mandatory?
Identity information Name, date of birth, national ID number Yes
Contact information Email address, phone number, current address Yes
Financial information Payment account number, transaction history Yes
Gaming activity Betting history, win/loss records, preferred games Automatic
Device information IP address, browser type, operating system Automatic
KYC documents Copy of passport, national ID, or birth certificate For verification

CBD33 never stores your password or full payment card number. Payment information is always held in encrypted form.

03 Data collection methods

CBD33 collects information through the following methods:

  • Registration process: Information you submit when opening an account.
  • KYC verification: Documents uploaded to verify your identity and age.
  • Transaction activity: Automatically during deposits, withdrawals, and bets.
  • Cookies and tracking technologies: While browsing the website.
  • Customer support communications: When contacting us via live chat, email, or phone.
  • Third-party sources: From payment processors or fraud prevention services.

CBD33 never collects information without your knowledge or consent. Every piece of data collected has a clear purpose, as described in this policy.

04 Purpose of data use

CBD33 uses your information for the following purposes:

  • Account creation, management, and verification (KYC).
  • Processing deposits and withdrawals and ensuring transaction security.
  • Delivering gaming services and creating personalized experiences.
  • Sending bonus and promotional offers (only with your consent).
  • Fraud detection, anti-money laundering, and security assurance.
  • Meeting legal obligations and fulfilling regulatory requirements.
  • Providing customer support and resolving issues.
  • Analyzing platform performance and improving services.
  • Ensuring responsible gaming and monitoring for signs of addiction.

CBD33 does not sell or share your information with any advertising networks. Your privacy is always our top priority.

05 Data sharing & third parties

CBD33 may share your information with third parties in limited circumstances and only when required:

  • Payment processors: To process transactions via Mobile Banking, Nagad, Rocket, or bank. Only the necessary information is shared.
  • Game provider: With licensed game developers for the operation of specific games.
  • KYC service provider: With trusted verification agencies for identity verification.
  • Law enforcement agencies: When required by law or court order.
  • Fraud prevention services: For detecting suspicious activity.

CBD33 requires all third parties it shares data with to sign confidentiality agreements. These parties may only use the data for the specified purpose.

CBD33 never sells your personal information to third parties for advertising or marketing purposes.

06 Cookies & Tracking

CBD33 uses cookies and similar tracking technologies on its website. Cookies are small text files stored in your browser.

  • Essential cookies: To keep your login session active and for basic functionality. These cannot be disabled.
  • Functional cookies: To remember your preferences (language, theme).
  • Analytics cookies: To review website usage and improve our services.
  • Security cookies: To prevent fraud and cyber attacks.

You can manage cookies through your browser settings. However, disabling essential cookies may cause some features to stop working correctly. When you first visit CBD33, you will be asked for your consent to the use of cookies.

07 Data protection measures

CBD33 has implemented industry-leading technical and organizational measures to keep your data secure:

  • All data transfers are protected with 256-bit SSL/TLS encryption.
  • Data stored in databases using AES-256 encryption.
  • Two-Factor Authentication (2FA) support.
  • Regular security audits and penetration testing.
  • Least-privilege access policy — only authorized personnel can access your data.
  • 24/7 security monitoring with automated threat detection.
  • Regular backups and a disaster recovery plan.

In the event of a data breach, cbd33 will notify the relevant authorities and affected users within the timeframe required by law.

CBD33's security measures comply with the international PCI DSS standard, the highest benchmark for online payment protection.

08 Your Rights

As a CBD33 member, you have the following rights regarding your personal information:

  • Right to access your data: You can request to know what information CBD33 holds about you.
  • Right to Rectification: You may request correction of any inaccurate or incomplete information.
  • Right to erasure: You may request deletion of your data under certain circumstances.
  • Right to object to processing: You may object to the use of your data for specific purposes.
  • Data portability: You can request a copy of your data in a machine-readable format.
  • Withdraw Consent: You may withdraw your consent to marketing communications at any time.

To exercise these rights, contact CBD33's customer support team. You will receive a response within 72 hours of identity verification. In some cases, complete deletion may not be possible due to legal obligations.

You can update much of your information directly in Account Settings. For more complex requests, please contact the support team.

09 Data retention period

CBD33 retains your information only for as long as necessary. Retention periods vary depending on the type of data:

  • Account information: Minimum 5 years after account closure (as required by law).
  • Transaction Records: Up to 7 years, in accordance with financial regulations.
  • KYC documents: 5 years after account closure.
  • Customer support communications: Up to 3 years.
  • Cookie data: Usually 30 days to 2 years, depending on the type of cookie.
  • Gaming logs: Up to 2 years.

Once the retention period expires, cbd33 securely deletes or anonymizes your data. Where a legal dispute or investigation is ongoing, relevant data may be retained for an extended period.

10 Policy changes & contact

CBD33 reserves the right to update this Privacy Policy at any time. For significant changes, we will notify you in advance by email or via a notice on the platform.

You can check the "Last Updated" date at the top of the policy to see when it was last changed. Continued use of cbd33 after any changes constitutes your acceptance of the updated policy.

If you have any questions or concerns about the Privacy Policy, please contact cbd33's Data Protection Team. We're always here for you and committed to keeping your information safe.

For any privacy-related requests or complaints, write to our support email: [email protected]

Typically FAQ

Common questions about the Privacy Policy

No, cbd33 never sells your personal information to third parties. Your data is used solely to provide services, ensure security, and meet legal obligations.

You can contact CBD33's customer support team to request deletion of your data. Once your identity is verified, the process will begin within 72 hours. Note that certain data may need to be retained for a specified period due to legal obligations.

No, cbd33 does not store your full payment card number or CVV. Payment information is handled through a secure payment processor in compliance with PCI DSS standards and is always encrypted.

Disabling optional cookies generally causes no issues. However, turning off essential cookies may affect login sessions, language preferences, and certain security features. We recommend keeping essential cookies enabled for the best experience.

Yes. If significant changes are made, cbd33 will notify you at your registered email address and display a clear notice on the platform. The effective date of any update is always shown at the top of the policy.
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